zenithcove Terms of Service

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Welcome to zenithcove. These Terms of Service ("Terms") set forth the conditions that apply to your access and use of the zenithcove website, mobile platform, products, and customer support services. By visiting our platform or completing a purchase, you confirm that you accept and will abide by these Terms.

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1. Acceptance of Terms

When you access or use any service offered by zenithcove, you confirm that you have reviewed, comprehended, and consented to be bound by these Terms together with every applicable federal, state, and local law and regulation of the United States. Should you disagree with any portion of these Terms, you are not permitted to access or use our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be at least 18 years of age or have reached the legal age of majority under the laws of your state or jurisdiction.
• Prohibited Conduct: You commit to using our platform solely for lawful, personal, and non-commercial purposes. You may not:
  • Participate in fraudulent behavior or submit false orders;
  • Deploy automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Seek to breach site security, data infrastructure, or user accounts;
  • Resell zenithcove products for commercial purposes without obtaining express written consent.
• Account Security: You bear responsibility for safeguarding the confidentiality of your account credentials and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or inventory discrepancies may arise from time to time.
• Price & Order Corrections: Should an evident pricing or typographical error occur, zenithcove may correct the mistake and amend or cancel any impacted orders prior to dispatch, providing a full refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally show slight differences in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order submitted on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are secured with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full must be received before an order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact [email protected] within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every piece of original content on zenithcove's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to zenithcove and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, zenithcove will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to any conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase must first be submitted to zenithcove's support team for informal resolution.

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9. Changes to These Terms

zenithcove may update or modify these Terms at any time. Material updates will be communicated by posting the revised terms on our website. Continued use of our website or services following any updates constitutes acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: zenithcove
• Customer Support Email: [email protected]
• Customer Support Phone: 12145970481
• Physical Business Address: 17601 PRESTON RD Apt 261, Dallas, TX 75252, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST